Who offers the stay
Housed Property Solutions offers rental accommodation through www.housed.co.in and the Housed app. You must be at least 18 years old, and the stay is for your own use.
Booking and the pre-booking fee
- There is a one-time pre-booking fee of ₹1,000. It is non-refundable.
- On move-in, the ₹1,000 is adjusted against your first month's rent.
- Paying it confirms your stay for the date you give, and a bed is allocated when you join.
- If you cancel, or you do not move in on that date, the fee is not refunded.
- If you ask for a particular room, we will try to give it to you when you pay the deposit. The bed is confirmed once the deposit is paid.
Rent
- Rent is paid monthly, in advance, through the Housed app.
- The first month's rent is paid before check-in. Later months are due in advance by the 5th of each month.
- Electricity is charged separately, on actuals. Meter readings are taken by the 28th of each month, charges are split between residents by how long each stayed, and a resident who leaves mid-month pays pro rata.
- Breakfast and dinner (home-cooked vegetarian) are included at both PGs.
Security deposit
- The security deposit is one month.
- It is refundable once you have cleared your dues, returned the items given to you at onboarding, caused no damage, completed the 30-day notice period and paid on time.
- Refunds are made online only, never in cash, by the 15th of the month after you leave, provided your bank details are correct and complete. Any excess payment is refunded with the deposit.
Lock-in and notice period
- The lock-in is 3 months at both Housed Infinity and Housed Goodluck.
- The notice period is 30 days. To leave, raise a 30-day notice in the Housed app. Notice can only be given after the lock-in has ended, and it must be raised 30 days before your exit date.
- Before you leave: tell the property manager your tentative exit day, clear your pending dues, hand back every item given to you at onboarding, get the property manager's signature on the no-dues clearance, and vacate the property.
- To change or cancel a notice, make the request in the app at least 7 days before your original exit date. It depends on availability and cleared dues, an extension must be for at least five days, and once extended a notice cannot be moved back to the original date.
KYC documents
To check in you provide: a passport-size photo, permanent address proof, current address proof, bank details, email address, contact number, professional details, an emergency contact number and family details.
Damage and belongings
- Leave your room in the condition you found it. You are responsible for your own acts and for those of anyone you invite in.
- If Housed shows evidence of damage, you pay the cost of replacing the item with an equivalent one. After you have been told of the claim and had 48 hours to respond, it is taken from your security deposit.
- Housed gives residents the support they need but takes no responsibility for personal belongings. Keep valuables locked and do not share your cupboard key.
Changes and contact
Housed may change these terms and the rules, and will tell residents through the app, the website and notices. For questions about these terms write to housed.india@gmail.com or call 080005 80800.